(Image source from: YouTube/ Reliance)
Reliance had its 49th annual meeting with shareholders on Friday. The Indian business giant introduced several new artificial intelligence innovations that its telecom division, Reliance Jio, intends to implement in the upcoming months across the nation. Among the multiple announcements, the firm disclosed its goal to incorporate AI directly into its network. According to the company, this will enable the telecom service provider to launch a voice-driven AI call assistant for its users. During the session, the company showcased what the AI assistant can do, demonstrating that it will be capable of transcribing calls and creating summaries without the need for users to download a separate app. If you're curious about how Jio's new voice-operated AI call assistant functions or the features it provides, here’s everything you need to understand concerning Jio’s forthcoming AI call assistant.
Reliance Jio's latest voice-operated AI assistant is designed as a smart helper that will aid Jio users while they are on calls. During the demonstration, the telecom service provider showed that the AI assistant would operate similarly to other voice-operated agents. However, users won't need to download a separate app or purchase a device to record their calls for later use. The company describes it as a digital helper that will be accessible "on every call. " The AI call assistant is expected to be available for all Jio users later this year, but a specific launch date is not yet announced. Additionally, the firm did not disclose if there will be an extra fee for Jio users to access this service. The Indian conglomerate mentioned that the assistant will be able to support all major regional languages spoken in India.
Although the company did not disclose specifics about the precise technology that enables this feature, Reliance did clarify that the AI call assistant will operate using “Built-in AI in the Jio network. ” This suggests that the AI assistant is available throughout the network instead of just on the user's device. Jio users can activate the AI assistant by saying “Hey Jio” during a phone call. A pre-recorded example showed the AI assistant taking control. It looks like users will be able to give voice commands directly, without interrupting their current call. An “AI Assist Active” message will appear when Jio's AI assistant is listening to inform the user. Reliance claims that Jio's AI call assistant can transcribe conversations. Additionally, the company states that it can recognize up to 10 different speakers in a conference call. If a user notices that some participants are absent from an ongoing conference, the telecom company asserts that users can simply instruct the AI assistant to include the missing individuals by mentioning their names. The AI assistant will then connect with those individuals to invite them into the call.
Furthermore, the AI assistant that is yet to be launched will be able to create call summaries for Jio users. In addition to this, Reliance mentioned that Jio's AI call assistant will be able to perform tasks for Jio users. During the demonstration, the company showcased how the AI call assistant could order food for users. Moreover, it will also be able to arrange a taxi, make restaurant reservations, and organize an upcoming meeting. However, the company also emphasizes that Jio's new AI call assistant will not take any actions without the user's consent.
